Startups

Juice up Your Resources – Squeezing More from Less, Part 1

Buckle up folks! We’re about to embark on a wild ride through the land of resource maximization. We’ll be covering: 1. Rallying Your Resource Rascals; 2. Wooing the Wallflowers; 3. Charming the Lost Sheep Back to the Flock. Rallying Your Resource Rascals: Let’s face it, hunting down new clients can feel like searching for a […]

Another Secret Revealed

In the last post we outlined the first secret to building a solid customer service plan and how to establish your vision for your business. Today we will discuss the second secret in elevating your satisfied customers to raving fans. It is imperative that you know what your customers want. Familiarize yourself with who your […]

Gather the Troops

Today I’d like to chat about the different types of support staff you need and what makes them so important. There are essentially three key roles that need to be filled to set your business up for success: • The Technician • The Manager • The Entrepreneur All of these roles need to be played […]

Kick Start Your Marketing

Today I’d like to teach you about the three most important start up marketing tools you need to get and keep new customers. In person: It’s essential you meet with customers/clients in person whenever possible. This shows you respect them and take the time to work with your clients to give personal attention to each […]